Road Logistics

Pandemic logistics help wanted: Fast-food managers, road race experts

A year into the coronavirus pandemic, Americans are painfully aware that overcoming the scourge is a marathon, not a sprint.

Enter Dave McGillivray, who knows a thing or two about endurance events – and logistics.

The race director of the Boston Marathon, which is on hold until fall, has been tapped by the state of Massachusetts to run mass vaccination operations at Gillette Stadium and Fenway Park.

Idled at his day job by the pandemic, he’s part of an emerging group of event organizers and other unconventional logistics experts who are using their skills to help the nation vaccinate as many people against COVID-19 as possible.

“It’s amazing how our event management skill set can be applied to running a massive vaccination site,” said McGillivray, who has been directing the marathon – with its many moving parts – for more than three decades.

Boston Marathon Race Director Dave McGillivray oversees a COVID-19 vaccine injection site staged in a concession area at Fenway Park, Thursday, Jan. 28, 2021, in Boston. Since the 2021 Boston Marathon is on hold until fall, McGillivray has been tappe


The push for creative workarounds comes as virus cases surge nationwide, lines grow at testing and vaccination sites and tempers flare as government websites crash beneath the digital weight of millions desperately seeking appointments.

Likening it to a “wartime effort,” President Joe Biden announced this week that the U.S. is ramping up deliveries to hard-pressed states and expects to provide enough doses to vaccinate 300 million Americans by the end of the summer or early fall.

In Washington state, Starbucks and Amazon are being pressed into service for vaccination operations and logistics support, and a union representing food and commercial workers is helping to staff the effort.

In California, Disneyland – hit hard by the global health crisis – is hosting a mass vaccination effort, as is Six Flags Magic Mountain, about 60 miles north.

FILE – In this Jan. 22, 2021, file photo, licensed vocational nurse Joselito Florendo, right, administers the COVID-19 vaccine to Michael Chesler at a mass vaccination site set up in the parking lot of Six Flags Magic Mountain in Valencia, Calif. Eve

After a computer glitch at a COVID-19 testing site in Mount Pleasant, S.C., caused a traffic jam, the mayor called a local Chick-fil-A restaurant manager, hoping his experience in managing drive-thru situations might help. It did: Manager Jerry Walkowiak sorted it out and got the wait time down from an hour to 15 minutes.

Other states are looking into having dentists, optometrists and even veterinarians help get shots into people’s arms.

Anna Nagurney, a professor of information management at the University of Massachusetts-Amherst and an expert on logistics, says it makes sense to consider people such as concert promoters and even wedding planners who are accustomed to multitasking and meeting tight deadlines.

“It’s a matter of people flow and congestion management and spacing out and security,” Nagurney said. “Those who work in operations are impresarios with vision and expertise. It’s a win-win situation for everyone.”

There’s precedence, of course, for strange bedfellows in a national crisis. During World War II, American toymakers manufactured parts for military aircraft. More atypical partnerships are likely now that Biden has invoked the Defense Production Act, a 1950 law that gives the president broad authority to mobilize the resources and production of private companies.


Tapping unconventional help isn’t without risks.

Philadelphia officials chose a 22-year-old Drexel University graduate student in psychology to help get a mass vaccination site up…

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